Q&A

The minimum water pressure for operating a SANICOMPACT is 1.7 bars. If your water pressure is lower than this, we recommend you install a traditional toilet bowl, behind which you can install an adaptable macerator like the Sanitop or Sanipro, etc.

Water supply for all SANICOMPACTs works using a solenoid valve. There is therefore no need for a reservoir. The quantity of water used per cycle is 1.8L/3L or 3.8L/5L depending on the SANICOMPACT model. The water pressure must be at least 1.7 bars to ensure that the SANICOMPACT is properly rinsed.

The lifetime of a Saniflo macerator depends mainly on proper installation and proper use.

The Saniflo macerator is no louder than a toilet flushing. The sound volume emitted in decibels may vary from one installation to another, depending on the product and especially the surroundings (tiled room or not, size and shape of the room, etc.). That is why we do not provide a value in decibels for our devices. However, the new silence range emits 10dB less than the previous version. Furthermore, it is crucial to follow the installation instructions to avoid the propagation of sound vibrations (no contact between the macerator and the wall, place the anti-vibration pads under the tank, mount the piping at intervals, etc.).You can also opt to lay a layer of sound insulation between the macerator and the floor and/or wall for even better soundproofing.

The flush discharge generally triggers 2 to 3 cycles lasting 1 to 2 seconds each.

The Sanishower is a lift pump that evacuates the wastewater from a shower or a washbasin. For the device to operate properly, the axis of the shower trap must be located at least 130mm off the ground. Non-compliance with this height requirement may result in water flowing back into the shower tray. 

Unfortunately we do not recommend this, using a domestic product in a commercial property can void the warranty on the product. We have an array of suitable heavy duty products that would be more suitable for the installation.

A typical Saniflo domestic grey water pump like the Sanivite has a noise level of 43 decibels, to put this into perspctive the average dishwasher runs at the same noise level but it will run continually through a cycle for up to 1-1.5 hours whereas the Sanivite only cycles for just a few seconds at a time.

If this is a new installation, then check the venting of the unit, if an AAV has been fitted to the unit then that is more than likely causing the problem and needs to be removed. If it has been installed a while, then recommend a visit from an engineer as it may be a number of causes.

Your Sanicubic unit can be installed outside remotely from the fixtures inside the house, we do recommend a cover to protect against the harsh effects of the sun.

A Sanifos is normally sized based on the number of occupants of the dwelling with a calculation of 150-200 litres per person per day of water usage, your typical 4 bedroom house would have 5 occupants so a Sanifos 1000 would be suffficient for this site.

You can find the manuals for our products directly on our website at www.sfapumps.com.au, on the product page or in the document centre.

A Saniflo macerator may indeed be installed, even if you have a septic tank. As no chemicals are used during the maceration and pumping process, it can be used with a septic tank.

The discharge pipework on SFA Macerators, Greywater pumps and Lifting Stations must all use PVC pressure pipe.

Legislation requires that appliances equipped with a macerating system discharge into the blackwater network; whereas a simple lift pump can discharge into the greywater system.In addition, the macerator/pump's discharge pipe must be connected directly to the main wastewater pipe (large diameter).

No, in Australia only licenced plumbers can install waste water pumps, the installation of pumps must comply with the plumbing code of Australia.

One of the great advantages of Saniflo macerators and pumps is being able to discharge at a very small diameter (20-32 mm for the vast majority of products, with some large pumps like the Sanicubic range using between DN40 and DN100), thereby avoiding major remodelling. The recommended discharge diameter may vary by device. Please check the site's different product pages to find the most suitable discharge pipe diameters for your project.